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All Customer Service speakers
Customer Service Speaker Category
Pleasing your customers is the aim of every and any succcessful business! Customer Loyalty should be the priority within your organisation. .
To enquire about a speaker, please call us on +44 (0)20 7247 1193 or e-mail to: info@cityspeakersinternational.co.uk
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- Name
Mark Bradley Price range from £ 2000 - 4000
Mark Bradley is a consultant, writer and business speaker with a talent for bringing the customer experience vividly to life. An expert in customer service and author of Inconvenience Stores, one family’s testing retail travelogue, Mark’s work richly evokes the UK consumer experience in a way that brings a new objectivity to business.
Nigel May-Barlow Price range from £ 7000 - 10000
Nigel Barlow has a reputation as one of the world’s most dynamic business speakers. He is also a strategic coach, consultant, and author, working with famous organisations in over 20 countries. Nigel kickstarts fresh thinking by conveying vital messages in a highly interactive and theatrical way. He specialises in the implementation of change, innovation, creativity, and customer service. His distinctive approach is: • The passion and originality he brings to his themes • The way he helps managers to think beyond their current vision of possibilities to literally “invent their own future”
Shaun Smith Price range from £ POA
Over the last few years, Shaun has been a key catalyst in expanding management focus from the tactical issues of customer service to the much wider and strategic issue of customer experience. He has developed some of the latest thinking and practice around this subject, focusing in particular on how organisations can achieve brand differentiation and long-term customer loyalty through the customer experience. He has featured a number of times on the 'Ask the Expert' programme on CNBC and is co-author of two best-selling business books, 'Uncommon Practice - people who deliver a great brand experience' and Managing The Customer Experience -turning customers into advocates'.
Derek Williams Price range from £ 4000 - 7000
Derek Williams is a leading international speaker and author on customer service. In the last 14 years Derek has become recognised as the UK’s leading business gurus and an expert on Customer service. Derek is in demand across the country. He delivers training programmes and seminars that are fast paced, lively and very inter-active. In fact, Derek is happy to speak in what most people regard as “the graveyard slot” – no one ever falls asleep when Derek is on stage. You see, Derek speaks from the heart with tremendous passion and energy. His messages are hard hitting and inspirational.
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